Issue Management
Resolve vehicle and equipment issues quickly with fault code alerts and instant notifications for failed inspection items.
Capture issues as soon as they arise
Empower your fleet to report defects on the spot, helping you to address problems before they seriously affect day-to-day operations.
- Mobile defect reporting
Issues can pop up anywhere. That's why Fleetio Go, our fleet management mobile app, makes it easy to report issues on the go.
- Automated issue reporting
Automatically open Issues from failed inspection items and DTC alerts, informing you of vehicles that need attention immediately.
Take action immediately
Whether you outsource maintenance or conduct it in-house, Fleetio enables you to streamline your workflows and ensure your vehicles stay road-ready.
- Coordinate with external shops electronically
Using Fleetio's Maintenance Shop Integration, create automatic approval workflows or quickly approve maintenance online. Completed repair orders are automatically recorded in your account and resolved issues can be linked with one click.
- Link vehicle issues to in-house Work Orders
Capture the entire lifecycle of work performed in-house, from issue discovery to completion. Work Orders are available on the Advanced Plan.
Collaborate in real-time
Receive notifications as activity happens and respond immediately, improving productivity and reducing downtime.
- Mobile notifications
Receive push notifications for new mentions, comments and issue status changes, helping you stay on top of progress and coordinate resolution from anywhere.
- Interact with team members
Communicate about an issue from within the issue record and tag team members in comments to keep everyone in the loop.
Track resolution and operate smarter
- Maintain complete audit trail
Seamlessly record everything about an issue, from when and how it was reported to when and how it was resolved, against the affected asset.
- Gain insight into your fleet maintenance
Calculate average issue resolution times and spot high maintenance assets, helping you operate more efficiently.
Explore Other Features
Ready to get started?
Join thousands of fleets running on Fleetio
Questions? Call us at 1-800-975-5304 or email hello@fleetio.com